Returns Policy

the-royal-mail-uk-returns-portal.jpg

     United Kingdom Returns ONLY                                                                  Orders returned from within the UK

                                                       You can print your own returns label

                                                Drop off at your nearest Post Office® branch.

              Go to Our UK Returns Portal Click Here

uk-returns.jpg

No printer. No problem
There is no need for a printer You simply;
Return your item online via our returns portal and download a QR code to your phone.

Print return label at your local Royal Mail Customer Service Point or Post Office.

Drop your return item and go.

Alternatively you can print your own returns label, and drop off at their nearest Post Office® branch.

Please obtain proof of postage to cover you in the case of lost parcels.

royal-mail-label.jpg

We allow returns of any goods we sell within 28 days.

Please note items over 1.2m and over 2.5kg are not subject to free return delivery. Please call for a quote.  

All goods must be returned in original selling condition, this includes any tags and packaging. If we feel that the product returned is not of saleable condition no refund will be granted or a 25% re-packing charge will apply.

All refunds will not include our initial postage charge, in the case of a FREE DELIVERY the charge is £3.99 if item was sent by Royal Mail or £5.99 if sent by a courier service.

You may return most new, unopened items within 28 days of delivery for a full refund. (Note - Gum Shields and Groin guards are not able to be returned once opened for hygiene reasons.)

Please allow 48 hours, once your return has been received, to be processed.

We'll notify you via e-mail of your refund / exchange - once we've received and processed the returned item.

Please obtain proof of postage to cover you in the case of lost parcels.

_____________________________________________________________________________________________